Communicating During and After a Crisis or Disaster
Crises and Disasters have their own dynamic that is different from everyday communication.
This course will focus on both internal and external communication during AND after a crisis or disaster
Who should attend?
- C-Suite Executives
- Human Resources Executives and Professionals
- Marketing Executives and Professionals
- Enterprise Risk Mitigation Professionals
How you and your organization will benefit:
- An ounce of prevention is worth a pound of cure: For every $1 spent on prevention, you save at least $2 on response
- Begin to develop an internal communication plan
- Improve collaboration and communication with vendors, customers
- Learn what your employees want and need to hear
- Increase employee morale during and after the disaster
- Minimize negative fallout
- Every crisis is an opportunity — use it or lose it!
Remember: A crisis or disaster is not the time to be exchanging business cards!
What you will cover:
- Stages of crisis and disasters
- Fundamentals of responding to crisis and disasters
- Communication strategies: the team
- Communication strategies: the message
- "People needs" during and after disasters: what they want, what helps, what you can do
- Participants will work in small groups to outline Crisis and communication Plans which they can apply to their organization
Additional information:
Registration Fee:
Various pricing options are available:
- Training only
- Training and Crisis/Disaster Communication Support
- Ongoing phone Crisis/Disaster support hotline
For group discounts or in-house trainings please contact us at 800-807-6125 or via
email.
Currently scheduled Crisis Communication courses:
Currently this course is offered on an in-house or on-site basis only. Please contact us to schedule a training in your company.
Please call us for details of these trainings.
Other ways to register:
Faculty information:
Kevin Becker, PsyD is a senior partner with ORI and a Clinical Instructor at the Harvard Medical School Department of Psychiatry. He is also the Director of the Institute for Trauma & Crisis, a division of the Continuing Education Program Inc. at the Beth Israel Deaconess Medical Center in Boston, a major Harvard Medical School teaching hospital. He has over 20 years experience in the field of Psychological Trauma and disaster. He has assisted organization following major disasters such as 9/11; the 2004 Tsunami; Hurricane Katrina and the Kashmir earthquake in 2005.
Guy Sapirstein, PhD is a senior partner with ORI who has over 20 years experience assisting people exposed to crisis and disaster situations. He provided guidance, consultation and support to communities and companies following major disasters such as 9/11; Hurricane Katrina and the Kashmir earthquake in 2005. He is Discipline Chair for Human Impact with the International Consortium for Organizational Resilience (ICOR) and is active with the New England Disaster Recovery Information Exchange (NEDRIX) and the Global Alliance for Disaster Reduction (GADR).
Jeffrey Weir, MA is a senior partner of ORI and has over fifteen years of experience in the field of traumatic stress and disaster response. He has provided training and consultation throughout the U.S. and Europe on issues related to Human Impact Preparedness, crisis, trauma and stress. He has assisted various organizations following different types of critical events including workplace violence, mergers and acquisitions, acts of terrorism (e.g. 9/11) and natural disasters (e.g. hurricanes Katrina and Rita). In addition, Jeff has experience with a wide variety of sectors including corporate and manufacturing industries, first responders, clergy, court personnel, school systems, and federal law enforcement.
On-Site Delivery:
Customized training and facilitation is available to companies who wish to implement a comprehensive and confidential preparedness plan for their employees and stakeholders.
Please call us today (800) 807-6125.
Refund and cancellation policy:
To be specified in the contract.
Call (800) 807-6125 for more info.
